Effective Date: Aug 23, 2025
Last Updated: Feb 2, 2026

1. Introduction

This Privacy Policy (“Privacy Policy” or “Policy”) describes the types of information gathered by (brand owned by ) (hereinafter “,” (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS/text messaging.

This Policy is subject to change. If our information retention or usage practices change, we will let you know by posting the Privacy Policy changes on the Services and/or otherwise making you aware of the changes. Please refer to the “Effective Date” above to see when this Policy was last updated.

By accessing or using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Regardless of where our servers are located, your personal data may be processed by us in the United States, where data protection and privacy regulations may or may not be to the same level of protection as in other parts of the world. BY VISITING THE WEBSITE AND USING THE SERVICES, YOU UNEQUIVOCALLY AND UNAMBIGUOUSLY CONSENT TO THE COLLECTION AND PROCESSING IN THE UNITED STATES OF ANY INFORMATION COLLECTED OR OBTAINED BY US THROUGH VOLUNTARY SUBMISSIONS, AND THAT U.S. LAW GOVERNS ANY SUCH COLLECTION AND PROCESSING.

a. Personal Information

We may collect personal information that you voluntarily provide, including but not limited to:

Name

Email address

Phone number

Event details e.g. location, event date and event type

Billing and payment information (only if booked our services)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited and time spent

Referring URLs

This data is used for analytics, security, and site optimization.

3. How We Use Your Information

We use the information we collect to:

Provide and manage our services

Communicate with you about inquiries, bookings, or support

Send transactional messages (confirmations, reminders)

Send marketing communications (with your consent)

Improve our website and offerings

Comply with legal obligations

4. SMS/Text Messaging & Opt-In Policy

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Totality Entertainment which may include:

Appointment confirmations

Service updates

Promotional or marketing messages

SMS Opt-In Details:

Consent is not a condition of purchase.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For help, reply HELP or contact us at [email protected]

5. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal information collected, including mobile phone numbers, will only be used to provide our services and communicate directly with you. Information sharing with subcontractors or service providers (e.g., SMS platforms, payment processors) is strictly limited to what is necessary to perform services on our behalf and is governed by confidentiality obligations.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Understand website usage

Improve user experience

Analyze traffic and trends

You can disable cookies through your browser settings, though some features of the site may not function properly.

7. Information Sharing and Disclosure

We do not sell your personal information.

We may share information only:

With service providers who assist in operating our business

To comply with legal obligations or law enforcement requests

To protect our rights, safety, or property

8. Your Privacy Rights (U.S.)

Depending on your state of residence, you may have the right to:

Request access to your personal information

Request correction or deletion of your data

Opt out of marketing communications

California residents may have additional rights under the CCPA/CPRA.

To exercise your rights, contact us at: [email protected]

9. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly permit users to use our Services if they are under 13 years old, and therefore do not request personally identifiable information from anyone under the age of 13. If we become aware that a user or customer is under the age of 13 and has registered without verifiable parental consent, we will remove his or her personally identifiable registration information from our files. If you are the parent or guardian of a person under the age of 13 who has provided personally identifiable information to us without your approval, please inform us by contacting us at the e-mail address below and we will remove such information from our database.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Totality Entertainment -

Email: [email protected]

Phone:
Address: 5325 Newcastle Avenue Unit 222