Terms of service

Effective Date: Aug 23, 2025
Last Updated: Feb 2, 2026

These Terms of Service (“Terms”) govern your access to and use of the website, services, and communications (including SMS/text messages) provided by  is a brand owned by (hereinafter “”, "Company", “we” or “us”), (“Company,” “we,” “us,” or “our”).

By accessing our website, submitting a form, booking services, or opting in to communications, you agree to be bound by these Terms.


1. Eligibility (Age Requirement)

You must be at least 18 years old to use our website, services, or opt in to SMS communications. By using our services, you represent and warrant that you meet this age requirement.


2. Services

Totality Entertainment provides event-related services and associated communications, including customer support, scheduling, confirmations, and promotional outreach.

We reserve the right to modify or discontinue any service at any time without notice.


3. User Responsibilities

You agree to:

Provide accurate and complete information

Use our services for lawful purposes only

Not misuse, disrupt, or attempt unauthorized access to our systems

Maintain the confidentiality of any account-related information


4. SMS/Text Messaging Terms

a. SMS Use Cases

By opting in to receive SMS messages from Totality Entertainment you may receive text messages including but not limited to:

Appointment or event confirmations

Service updates and reminders

Customer support communications

Marketing and promotional messages (only if you explicitly opt in)

Message frequency may vary based on engagement.


b. Consent

By providing your mobile number and affirmatively opting in (e.g., checking a consent box), you consent to receive SMS messages from Totality Entertainment.
Consent is not a condition of purchase.


c. Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP – to unsubscribe

HELP – for assistance

After opting out, you may receive one final confirmation message.


d. Message & Data Rates

Message and data rates may apply, depending on your mobile carrier and plan. You are responsible for all charges incurred from SMS communications.


e. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. SMS delivery is subject to effective transmission from your carrier and network availability.


5. Customer Support

For questions about our services or SMS communications, contact us at:

Email: [email protected]
Phone:


6. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.


7. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of Totality Entertainment or its licensors and may not be used without prior written permission.


8. Disclaimer of Warranties

Our services are provided “as is” and “as available,” without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service.


9. Limitation of Liability

To the fullest extent permitted by law, Totality Entertainment shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or communications.


10. Indemnification

You agree to indemnify and hold harmless Totality Entertainment, its affiliates, and employees from any claims, damages, or expenses arising out of your use of our services or violation of these Terms.


11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of CA, without regard to conflict-of-law principles.


12. Changes to Terms

We may update these Terms at any time. Changes will be effective upon posting to this page with a revised effective date.


13. Contact Information

If you have questions about these Terms, please contact:

Totality Entertainment - a brand owned by

Email: [email protected]

Phone:
Address: 5325 Newcastle Avenue Unit 222, Encino CA 91316

5325 Newcastle Avenue Unit 222, Encino CA 91316

© Copyright 2026. All rights reserved. Totality Entertainment (DBA of Phnx Wing Entertainment LLC )